Terms of service

Draft for counsel review. Not in effect until this notice is removed.

SubRoster is a service of Thriving Partners, LLC ("we", "us"). These terms cover your company's use of SubRoster ("you"). By creating an account or paying for a plan, you agree to them.

What SubRoster does, and what it doesn't

SubRoster reads certificates of insurance and exemption documents that you, your subcontractors or their agents send; compares what they show with the requirements you set; checks license status against the public licensee files published by the Florida Department of Business and Professional Regulation; keeps the state lookups your team records, with the screen print you attach; and sends the reminders and requests you ask it to send.

Every result shows what was checked and when: the document or public record it came from, and the date and time it was checked. SubRoster records what documents and records showed at that moment. It does not confirm that any coverage is in force, and coverage can change or be canceled after a check. SubRoster is not insurance, a guarantee of coverage, or legal advice. We do not sell, solicit, negotiate, or advise on insurance.

Your duty under Florida law

Florida law puts the duty to obtain evidence of each subcontractor's workers' compensation coverage or exemption on you, the contractor (Rule 69L-6.032, Florida Administrative Code). SubRoster assists you with that duty. It does not perform it for you or take it over. You decide what to require of each subcontractor, whether a document is acceptable, and whether a subcontractor may work. Using SubRoster does not by itself make you compliant with any law, rule or contract.

Contact details and messages

When you add a subcontractor's or insurance agent's contact details, import them, or forward an email that contains them, you represent that you have authority to provide them to us so we can contact that person, on your behalf, about insurance documents for your work. Messages go out in your company's name.

We send WhatsApp messages to a subcontractor only after the subcontractor agrees themselves, on their link page or by sending us a message from their phone. You can invite a subcontractor to WhatsApp; you can't agree for them. Anyone can stop messages at any time. The stop button on a subcontractor's page ends your reminders to that subcontractor on every channel, including the requests to their agent. A STOP or BAJA reply on WhatsApp ends reminders to that number from every contractor that has it in SubRoster.

You'll send a subcontractor's SubRoster link, whether from SubRoster or from your own phone, only to your own subcontractors, and you'll identify yourself as the sender. You'll use SubRoster only to request and keep insurance, license and exemption documents, and not to send marketing.

Documents

You're responsible for having the right to send us the documents you forward or upload. Don't send documents with Social Security numbers or bank details. If a W-9 arrives, we delete it without keeping the taxpayer identification number.

Documents are read by an AI model. Readings can be wrong, so each one links to the document it came from. Review a reading before you rely on it.

Insurance agencies

If you're an insurance agency using SubRoster for contractor clients, you confirm that each client has authorized you to keep its subcontractor files and to send requests in its name. These terms apply to you for each client account you manage.

Billing

Plans are billed monthly in advance, by roster size. You can cancel at any time; service runs to the end of the paid month. Your first month is refunded if you ask within 30 days of your first payment.

Your data

Your documents and records belong to you. We use them only to provide SubRoster, and we don't sell them. You can download your audit file at any time. Our privacy notice explains what we hold about your subcontractors and how they can reach us.

Availability and limits

SubRoster is provided as is. We work to keep it available and accurate, but we don't promise it will be uninterrupted or error-free, or that a public record will be available when a check runs. To the extent the law allows, our total liability for any claim is limited to what you paid us in the 12 months before the claim, and neither of us is liable for indirect or consequential losses.

Changes

If we change these terms in a way that matters to you, we'll email account owners at least 30 days before the change takes effect.

Law

Florida law governs these terms. Any dispute goes to the state or federal courts in Miami-Dade County, Florida.

Contact

hello@getsubroster.com